Terms & Condition

Terms & Condition for skincare products

1) Product Usage: Our skincare products are intended for external use only. Avoid contact with eyes and mucous membranes. If irritation occurs, discontinue use and consult a healthcare professional.

2) Safety Precautions: Keep skincare products out of reach of children. Store products in a cool, dry place away from direct sunlight. Do not use products past their expiration date.

3) Allergies & Sensitivities: It is important to perform a patch test before using a new skincare products, especially if you have sensitive skin or known allergies. Discontinue use if any adverse reaction occur.

4) Returns & Refunds: We offer a 30 days return policy for unused and unopened products. Customers are responsible for return shipping costs. Refunds will be issued to  the original payment method within 30 days of receiving the return items. 

Shipping and handling charges are non-refundable, unless the return is due to a mistake on our part. We reserve the right to refuse a refund if the above conditions are not met or if we suspect any fraudulent activity. If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.

5) Product Information: While we strive to provide accurate product information and description, there may be variations in colour, texture, or scent due to natural ingredients. Please read product labels and instruction carefully before use.

6) Disclaimer: Our skincare products are intended to diagnose, treat, cure, or prevent any medical conditions. Consult a healthcare professional before using a products if you have any underlying health concerns or medical conditions.

7) Intellectual Property: All content images, and branding related to our skincare products are the property of KOYU BEAUTY & CO. Unauthorised use or reproduction of our intellectual property is prohibited.

8) Privacy Policy: We are committed to protecting the privacy of our customers. Please refer to our privacy policy for information on how we collect, use, and protect your personal information. 

By purchasing and using our skincare products, you agree to abide by the terms and condition outlined above our terms and conditions, Please contact our Customer service team at KOYUBEAUTY@GMAIL.COM

These terms and conditions serve as a guideline and can be customised to suit the specific policies and practises of your skincare product business.